Unified Inbox
WhatsApp, email and chat in one place, tied to the customer record.
Stop hunting across apps. Messages from your customers appear in one inbox, on the contact's timeline, and your team replies from there.
What you can do
- WhatsApp Business messages in the inbox, with replies sent from the system
- A webmail inbox for your own mailboxes (IMAP and SMTP), with incoming HTML cleaned for safety
- Website live chat in the same list
- Email campaigns and broadcasts to segments
- Every message saved on the contact's timeline
- Notifications you control by type and channel, with an in-app bell
- Meeting notes: upload a recording and get a transcript and summary
Good to know
- WhatsApp needs your own Meta Business account. SMS is available through broadcasts; click-to-dial calling needs a telephony provider.
Works with
CRM & Sales
Every contact, company and deal in one place, from first enquiry to signed quote.
Support Desk
Tickets, a knowledge base and customer satisfaction, with response targets that are actually watched.
AI & Automation
Let the system watch the numbers and do the repetitive work, with your choice of AI provider.