Terms and Conditions
These Terms and Conditions are the agreement between you and T-One Technologies Limited (RC1024387) ("we", "us") for your subscription to RevSprint CRM (the "Service"). They work together with the Terms of Use (the rules for using the website and app) and the Privacy Policy. If they conflict, these Terms and Conditions come first. If you sign up for a company, you confirm you have authority to bind it, and "you" includes the company.
1. The Service
RevSprint CRM is online business software including customer management, invoicing, support, projects, HR, reporting and related tools. We may add, change or retire features. Some features depend on services you connect, such as payment, messaging, email, calendar or AI providers; their own terms apply to your use of them.
2. Your data
You own the data you put into the Service ("Your Data"). You permit us to store, process and display it only as needed to provide the Service, keep it secure and support you. For personal data within Your Data, you are the controller and we act as your processor, as described in the Privacy Policy. You are responsible for having the right to use Your Data and for following data protection law, including the Nigeria Data Protection Act 2023.
You can export your data while your account is active and for a reasonable period after it ends. Ask at support@t-onetech.com.ng if you need help.
3. Plans, trials and fees
- Trial. New companies get a free trial for the period shown at sign-up, with no card needed. When it ends you choose a paid plan or your access stops.
- Fees. Paid plans are charged in advance for the period you choose, using the payment methods offered in the app. Prices and what each plan includes are shown on our website and in the app. Taxes, where they apply, are shown or added at payment.
- Renewal. A subscription renews for the same period unless you cancel before the end of the period you have paid for.
- Price changes. We will give notice before changing the price of a plan you are already on; the new price applies from your next renewal.
- Failed payment. If a payment fails we will tell you and try again. If payments keep failing we may suspend the account after notice. Your data is kept for a limited period so you can recover it by paying.
4. Cancellation and refunds
You can cancel at any time. Cancelling stops future renewals and your access continues to the end of the period you have paid for. Fees already paid are not refundable unless the law or a written agreement with us says otherwise.
5. Support and availability
We work to keep the Service available and secure and we back it up regularly, but we do not promise it will be uninterrupted or error-free. We may carry out maintenance and will try to warn you of planned downtime. Support is by email at support@t-onetech.com.ng.
6. Confidentiality and security
We keep Your Data confidential and protect it as described in the Privacy Policy, including keeping each company's data separate from every other company's. We disclose it only to service providers who need it to run the Service, or where the law requires. You must keep your own users' access and credentials secure.
7. Limits on our liability
To the extent the law allows, we are not liable for indirect or consequential loss, or for loss of profit, revenue, data or goodwill. Our total liability for any claim relating to the Service is limited to the fees you paid us for the Service in the twelve months before the claim arose. The Service is a tool and its output is not professional advice, as explained in the Terms of Use. Nothing in these terms limits liability that cannot lawfully be limited.
8. Ending the agreement
You may stop using the Service and close your account at any time. We may end or suspend your access if you seriously or repeatedly break these terms or the Terms of Use, if fees remain unpaid after notice, or if the law requires. When an account ends your right to use the Service stops, and we will handle Your Data as set out in the Privacy Policy. Clauses that by their nature should continue (such as ownership, liability and governing law) do continue.
9. Changes
We may update these terms. For important changes we will give notice by email or in the app before they take effect, and you may be asked to accept the new version. If you keep using the Service after the change takes effect you accept it; if you do not agree, you can cancel before then.
10. General
These Terms and Conditions, the Terms of Use, the Privacy Policy and any order or plan details are the whole agreement between us about the Service. If a part is found unenforceable the rest still applies. Not enforcing a right is not giving it up. You may not transfer your rights without our consent. This agreement is governed by the laws of the Federal Republic of Nigeria, and the courts of Nigeria have jurisdiction, unless the law gives you the right to go elsewhere.
11. Contact
T-One Technologies Limited, RC1024387.
support@t-onetech.com.ng